Sales Policy

Effective Date: January 7, 2025

At Bright Kids Suri, we strive to provide you with an excellent shopping experience and high-quality baby products. Our Sales Policy is designed to clearly outline the terms and conditions associated with making a purchase on our website, https://brightkidsuri.com. By making a purchase, you agree to the following terms.

1. Product Availability

  • Stock Availability: All products are subject to availability. While we make every effort to keep our website up to date, inventory levels can fluctuate. In the event that an item you ordered is out of stock, we will notify you as soon as possible and offer a suitable alternative or a full refund.

  • Product Descriptions and Images: We do our best to provide accurate product descriptions and images on our website. However, please note that colors, packaging, and other product details may vary slightly due to factors such as monitor settings, product updates, or manufacturing changes.

2. Pricing and Payment

  • Pricing: All prices are listed in US Dollars (USD) and are subject to change without notice. The price displayed at the time of checkout is the final price, which includes any applicable taxes and shipping costs.

  • Discounts and Promotions: Discounts and promotional offers may be applied at checkout. These offers are subject to availability and cannot be combined with other offers unless otherwise specified.

  • Payment Methods: We accept the following payment methods:

    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other third-party payment options may be available depending on the region.

  • Security: We use secure payment processing services to protect your personal and payment information. All transactions are encrypted for your security.

3. Order Processing and Shipping

  • Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase. This email serves as your proof of purchase.

  • Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing times may be longer.

  • Shipping: We offer various shipping options depending on your location. Shipping costs are calculated at checkout and are based on the size, weight, and destination of your order. Delivery times vary depending on the shipping method chosen and your location.

4. Sales Tax

Sales tax is applicable to orders shipped within certain states in the United States. The tax rate will be calculated at checkout based on your shipping address.

5. Customer Responsibilities

  • Accuracy of Information: You are responsible for ensuring that the information you provide during the ordering process is accurate, including billing and shipping addresses.

  • Eligibility to Purchase: By placing an order with Bright Kids Suri, you confirm that you are of legal age to make a purchase and are authorized to use the payment method provided.

6. Cancellations

  • Order Cancellation: Orders can be canceled before they are processed and shipped. If you wish to cancel an order, please contact our customer service team as soon as possible. Once an order is processed and shipped, it cannot be canceled, and you will need to follow our return procedure once the item is received.

  • Refunds for Canceled Orders: If your order is canceled, we will process a refund to the original payment method used during checkout. Please allow up to 5-10 business days for the refund to appear on your account.

7. Limitation of Liability

  • Damaged or Incorrect Products: If you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange for a return, replacement, or refund based on the situation.

  • Product Use: We are not liable for any damage or injury caused by improper use of our products. Please follow all safety instructions provided with each product and consult a healthcare professional if necessary.

8. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding our Sales Policy or need assistance with your order, please contact our customer service team:

This Sales Policy is designed to ensure a smooth and transparent shopping experience at Bright Kids Suri. By making a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy. If you have any questions, feel free to contact us for clarification.